Frequently Asked Questions
Find quick answers to the most common questions about shopping with Chrisgiftstore.
1. When will my order ship?
Most orders are processed within 1–2 business days. Once shipped, you’ll receive an email with your tracking number. Delivery usually takes 7–10 days within the U.S. and 7–21 days internationally.
2. Can I change or cancel my order?
We begin processing orders quickly to ensure timely shipping. If you need to make changes, please contact us within 12 hours of placing your order at support@christgiftstore.com.
3. Do you ship internationally?
Yes! We offer worldwide shipping via USPS First Class Mail. International orders typically arrive in 7–21 days, depending on customs and location.
4. What is your return policy?
We accept returns within 30 days of delivery for unused, undamaged items in their original packaging. Please review our Refund & Return Policy for details.
5. What payment methods do you accept?
We accept major credit cards, PayPal, and Shopify Payments. All transactions are secure and encrypted to ensure your information remains private.
6. How can I contact customer support?
You can reach us anytime by emailing support@christgiftstore.com. We usually respond within 24–48 hours (Monday–Friday).